Survey questions (annotated)
Consent
Q1.1: You have been invited to participate in a research survey about the relationship between international nongovernmental organizations (INGOs) and the governments of their host countries. This survey is part of a study by Andrew Heiss from Duke University in the United States, with oversight by his adviser, Dr. Judith Kelley.
Your participation is entirely voluntary and you are free to skip any question or withdraw from the survey at any time. The survey should take about 15 minutes to complete. Please answer in whatever language you feel most comfortable using.
Results from the survey will be used in aggregate so that it will not be possible to identify any individual organization. You can also explicitly choose to remain anonymous. Your responses will be securely transmitted to Qualtrics.com and stored in a password protected electronic format. The information you provide will be analyzed with statistical software and used in academic research.
You will receive no direct benefits from participating in this research study, but your responses may reveal important and useful insights in how INGOs relate to their host governments, which can benefit other similar organizations.
If you have any questions at any time about the study or the procedures, you can contact Andrew Heiss at andrew.heiss@duke.edu or +1 801-734-9327. You can also contact Dr. Judith Kelley at judith.kelley@duke.edu or +1 919-613-7343.
- I have read the above information, and I consent to take part in the study.
-
Single answer
- Yes
- No
If the respondent doesn’t consent, skip to Q6.1 and end the survey
Introductory questions
- Q2.1: What is the name of your organization?
-
Text field
- Q2.2: Where is your organization’s headquarters?
-
Dropdown menu with country names from the World Bank.
Though dropdown menus are poor UI, adding an autocomplete field to Qualtrics is doable, but tricky and won’t always work consistently (e.g. if a respondent disables JavaScript, validating their response nearly impossible since they’ll have to type the name of the country in blindly—and perfectly—to make it match the validating regex).
- Q2.3: What is your position in your organization?
-
Single answer
- Executive director
- Program officer
- Public relations officer
- Staff member
- Receptionist
- Other:
- Q2.4: Does your organization work in a country other than
home_country
? -
If the respondent answers no, skip to Q7.1 and end the survey early since they’re not an INGO
Single answer
- Yes
- No
- Q2.5: Besides
home_country
, where does your organization work? -
Checkboxes with multiple answers allowed; each country is an option
Horrible nasty UX here, but ¯\_(ツ)_/¯. There’s no good way to do this in Qualtrics
Organizational questions
- Q3.1: Which issues does your organization focus on? (select all that apply)
-
Multiple answers allowed
- Development
- Human rights
- Environment
- Education
- Disaster relief
- Freedom of expression
- Democracy assistance
- Human trafficking
- Other:
- Q3.2: Which issue does your organization focus on the most? (select one)
-
Single answer
- Development
- Human rights
- Environment
- Education
- Disaster relief
- Freedom of expression
- Democracy assistance
- Human trafficking
- Other:
- Q3.3: Please indicate how often your organization engages in each of these types of activities:
-
Qualtrics side-by-side table
Always Most of the time About half the time Sometimes Never Don’t know Not applicable Please explain briefly Providing direct aid and services • • • • • • • Text field Engaging in research and public education • • • • • • • Text field Mobilizing people (e.g. campaigns, public protests) • • • • • • • Text field Engaging in advocacy • • • • • • • Text field Monitoring and assessing the effects of policies, international agreements, and commitments • • • • • • • Text field
- Q3.4: Approximately how many full-time employees does your organization have?
-
Numeric text field
- Q3.5: Approximately how many volunteers does your organization have?
-
Numeric text field
- Q3.6: Does your organization collaborate with any of these organizations or institutions? (select all that apply)
-
Multiple answers allowed
- Other nongovernmental organizations (NGOs)
- International organizations (IGOs)
- Governments
- Corporations or businesses
- Other:
- Don’t know
- We do not collaborate with other organizations or institutions
- Q3.7: Please list a few of the organizations or institutions you partner with most often:
-
Text field
- Q3.8: How much of your organization’s funding comes from each of these sources?
-
Qualtrics side-by-side table
A great deal A lot A moderate amount A little None at all Don’t know Not applicable Individual donations • • • • • • • Corporate donations • • • • • • • Foundation donations • • • • • • • Grants from the government of the country in which your organization is headquartered • • • • • • • Grants from the government of the country in which your organization works • • • • • • • Other • • • • • • •
- Q3.9: In general, what would you say your organization is trying to accomplish?
-
Multiline text field
- Q3.10: How is your organization’s mission, vision, and values reflected in these objectives?
-
Multiline text field
- Q3.11: Have these objectives changed at all in the last 10 years? If so, how?
-
Multiline text field
- Q3.12: What are the major obstacles, if any, to reaching your organization’s objectives?
-
Multiline text field
- Q3.13: Are there any changes that you would like to see in your organization’s goals and strategies, now or in the future?
-
Multiline text field
Government relations
Enable “Loop and merge” for this block. Respondents can fill out this section as many times as they want for each of the countries they work in.
Qualtrics’ solution for complicated looping and merging is pretty kludgy. Respondents can repeat this block up to 5 times (regardless of how many countries they work in). The final question of this block, Q4.24, lets respondents either restart the block or continue to the next block.
In order to end the cycle of loops early, each question in this block needs to have display logic hiding itself if the respondent chooses to end the loop:
It’s a mess, but it works.
General questions
- Q4.1: I will now ask a series of questions about your organization’s relationship to the government of one of the countries you work in. Please select a country you would like to discuss:
-
Single answer
Options populated from the countries selected in Q2.5
- Q4.2: How long has your organization worked in
target_country
? -
Single answer
- Less than 1 year
- 1–4 years
- 5–9 years
- 10 years or more
- Don’t know
- Q4.3: What does your organization do in
target_country
? (select all that apply) -
Multiple answers allowed
- Maintain a physical office staffed primarily by foreigners
- Maintain a physical office staffed primarily by people from
target_country
- Provide funding to domestic NGOs
- Partner with domestic NGOs
- Don’t know
- Q4.4: Is your organization registered with the national government in
target_country
? -
Single answer
- Yes
- No
- Don’t know
Contact with government
- Q4.5: About how often does your organization have contact with government or party officials in
target_country
? -
Single answer
- Once a week
- Once a month
- Once a year
- Once every 2+ years
- Never
- Don’t know
- Other:
- Q4.6: What kind of government officials does your organization have contact with? (select all that apply)
-
Multiple answers allowed
- President or prime minister
- Member of parliament
- Head of a ministry
- Ministry staff
- Military
- Police or internal security
- Other:
- We have no contact with government officials
- Don’t know
- Q4.7: What kind of government officials does your organization have contact with most often? (select one)
-
Single answer
- President or prime minister
- Member of parliament
- Head of a ministry
- Ministry staff
- Military
- Police or internal security
- Other:
- We have no contact with government officials
- Don’t know
- Q4.8: How often is your organization required to report to the government of
target_country
? -
Single answer
- Once a week
- Once a month
- Once a year
- Once every few years
- Never
- Don’t know
- Other:
- Q4.9: Are members of the government or ruling party of
target_country
involved in your work? -
Single answer
- Yes
- No
- Don’t know
- Q4.10: How is the government of
target_country
involved in your work? -
Multiline text field
Relationship with government
- Q4.11: How would you characterize your organization’s relationship with the government of
target_country
? Please note all survey responses will be kept strictly confidential. -
Single answer
- Extremely negative
- Somewhat negative
- Neither positive nor negative
- Somewhat positive
- Extremely positive
- Don’t know
- Prefer not to answer
- Q4.12: Briefly describe your organization’s relationship with the government of
target_country
: -
Multiline text field
NGO regulations and restrictions
- Q4.13: How familiar is your organization with regulations for international nongovernmental organizations (NGOs) in
target_country
? -
Single answer
- Extremely familiar
- Very familiar
- Moderately familiar
- Slightly familiar
- Not familiar at all
- Don’t know
- Q4.14: How often do regulations for international NGOs in
target_country
change? -
Single answer
- Once a month
- Once a year
- Once every few years
- Rarely
- Never
- Don’t know
- Q4.15: How does your organization find out about changes to NGO regulations in
target_country
? (select all that apply) -
Multiple answers allowed
- Government officials
- Other NGOs
- Newspapers, television, and other media
- The internet
- Other:
- Don’t know
- Q4.16: How is your organization affected by the following types of legal regulations for international NGOs in
target_country
? -
Matrix table
Types of legal barriers adapted from the 2012 Defending Civil Society Report
A great deal A lot A moderate amount A little Not at all Don’t know Not applicable Regulations regarding registration • • • • • • • Regulations regarding operations • • • • • • • Regulations regarding speech and advocacy • • • • • • • Regulations regarding communication and cooperation • • • • • • • Regulations regarding assembly • • • • • • • Regulations regarding resources • • • • • • •
- Q4.16a: Please describe how your organization is affected by regulations regarding registration.
-
Multiline text field
Only display if corresponding response in Q4.16 is “A great deal”, “A lot”, “A moderate amount”, or “A little”
- Q4.16b: Please describe how your organization is affected by regulations regarding operations.
-
Multiline text field
Only display if corresponding response in Q4.16 is “A great deal”, “A lot”, “A moderate amount”, or “A little”
- Q4.16c: Please describe how your organization is affected by regulations regarding speech and advocacy.
-
Multiline text field
Only display if corresponding response in Q4.16 is “A great deal”, “A lot”, “A moderate amount”, or “A little”
- Q4.16d: Please describe how your organization is affected by regulations regarding communication and cooperation.
-
Multiline text field
Only display if corresponding response in Q4.16 is “A great deal”, “A lot”, “A moderate amount”, or “A little”
- Q4.16e: Please describe how your organization is affected by regulations regarding assembly.
-
Multiline text field
Only display if corresponding response in Q4.16 is “A great deal”, “A lot”, “A moderate amount”, or “A little”
- Q4.16f: Please describe how your organization is affected by regulations regarding resources.
-
Multiline text field
Only display if corresponding response in Q4.16 is “A great deal”, “A lot”, “A moderate amount”, or “A little”
- Q4.17: Overall, how is your organization’s work affected by government regulations in
target_country
? -
Single answer
- Not restricted at all
- Slightly restricted
- Moderately restricted
- Very restricted
- Extremely restricted
- Don’t know
- Q4.18: How do the local laws and regulations in
target_country
affect your organization’s ability to pursue its mission? -
Multiline text field
Responses to regulations
- Q4.19: Over the last 10 years, has your organization changed its mix of programming in
target_country
? -
Single answer
- Yes
- No
- Don’t know
- Q4.20: How has your organization’s mix of programming changed in
target_country
? -
Multiline text field
Display if Q4.19 is “Yes”
- Q4.21: Has your organization done any of the following in response to changes in government regulations in
target_country
? -
Matrix table
Yes No Don’t know Not applicable We changed the sources of our funding • • • • We changed which issues we work on • • • • We changed how we communicate with the government • • • • We changed how we communicate with our donors • • • • We changed which locations we work in • • • • We changed the location of our country office • • • • We used more local staff and/or volunteers • • • • We used more foreign staff and/or volunteers • • • •
- Q4.21a: Please describe how your organization changed its funding sources. What regulation were you responding to?
-
Multiline text field
Display if corresponding answer in Q4.21 is “Yes”
- Q4.21b: Please describe how your organization changed which issues it works on. What regulation were you responding to?
-
Multiline text field
Display if corresponding answer in Q4.21 is “Yes”
- Q4.21c: Please describe how your organization changed how it communicates with the government. What regulation were you responding to?
-
Multiline text field
Display if corresponding answer in Q4.21 is “Yes”
- Q4.21d: Please describe how your organization changed how it communicates with donors. What regulation were you responding to?
-
Multiline text field
Display if corresponding answer in Q4.21 is “Yes”
- Q4.21e: Please describe how your organization changed the locations it works in. What regulation were you responding to?
-
Multiline text field
Display if corresponding answer in Q4.21 is “Yes”
- Q4.21f: Please describe how your organization changed the location of its country office. What regulation were you responding to?
-
Multiline text field
Display if corresponding answer in Q4.21 is “Yes”
- Q4.21g: Please describe how your organization used more local staff or volunteers. What regulation were you responding to?
-
Multiline text field
Display if corresponding answer in Q4.21 is “Yes”
- Q4.21h: Please describe how your organization used more foreign staff or volunteers. What regulation were you responding to?
-
Multiline text field
Display if corresponding answer in Q4.21 is “Yes”
- Q4.22: Has your organization discussed NGO regulations with government officials in
target_country
? -
Single answer
- Yes
- No
- Don’t know
- Q4.23: Has your organization tried to change NGO regulations in
target_country
? -
Single answer
- Yes
- No
- Don’t know
- Q4.24: That’s all I need to know about your organization’s work in
target_country
.
You can either answer the same set of questions for another country your organization works in (this would be helpful) or move on to the survey’s final questions. -
Single answer
- Answer questions about another country
- Continue with survey’s final questions
Final questions
- Q5.1: Do you have any additional comments?
-
Multiline text field
- Q5.2: May I contact you for any follow up questions?
-
Single answer
- Yes
- No
- Q5.3: Would you like to be notified of the results of this survey once it is completed?
-
Single answer
- Yes
- No
- Q5.4: Please provide an e-mail address I can use to contact you:
-
Text field
Thank you for participating in this research.
If you have any questions or concerns about this survey, please feel free to contact Andrew Heiss by e-mail at andrew.heiss@duke.edu or by phone at +1 801-734-9327
Optional blocks
No consent
- Q6.1: I’m sorry you did not consent to participate in this research. Could you briefly explain why?
-
Multiline text field
Not INGO
- Q7.1: This survey is only concerned with international NGOs, or NGOs that work in countries other than the ones they are based in. Based on your responses, your organization only works in
home_country
, indicating that you are not an international NGO.
If this is a mistake and your organization does work abroad, click here to restart the survey. Otherwise, click on the forward arrow below to end the survey.
Thanks for your time! -
Descriptive text